Privacy Statement

Information is collected by this website by both automated and manual methods as follows:-

Automated data collection (by webserver)

The only information stored on our public servers is temporary for the purposes of statistical analysis and optimal viewing experience as follows:-
    IP address
    Browser type
    Screen resolution
    Pages visited
    Address of the search engine, site or directory, from where you linked to our site
    Plus (if you buy products or services online only), basic information required for user/order tracking when you use the e-commerce facilites on our site. Associated 'cookies' will also be saved to your PC by your browser - these are always temporary to allow users to return to their 'shopping cart' for up to 30 days and do not infringe upon your privacy in any way.

This information will be limited for use in statistical analysis and for determining the structure and evolution of our site.

Manual/Submitted Entry (Including both online forms and automated emails)

Personal data such as that entered on feedback or survey forms (name, address etc) will be sent via non-encrypted email to our own private servers immediately the form is submitted but please remember that standard email is not necessarily secure against interception. You should therefore be careful never to use this means for other information such as passwords, credit card details etc. All emails from ourselves contain a Digital Certificate and a 'public key' that you may use to encrypt sensitive data for secure transmission via email to ourselves. Call us if you require help with this or an email containing the key.

Some personal information is retained if you place orders online and will be linked to you via a 'cookie' stored on your PC purely for the purpose of identification. This is so that goods you select are 'stored' in a basket which can be identified as 'yours' when you return to the site or reach the checkout. This data is deleted if you do not return within 90 days of your first visit. If you return regularly, a running total of expenditure may also kept in order to facilitate preferential pricing and offers at a future date.

Credit and debit card information taken by our secure servers for the purposes of e-commerce will be encrypted using 128/256 bit SSL between your browser and our webserver, then encrypted with a 2048bit PGP key and securely emailed directly to us. No financial information is held on our webservers and transactions cannot be accessed from the email without both our private key and passphrase. You should not enter any such details anywhere else on this site other than the secure order form devised for the purpose.

Finally, contact information may be used at a future date for sending you selected offers or information from ourselves - if you do not want this, there is an opt-out checkbox on the order form which you should tick.

We do NOT sell nor pass your information to any third parties.

We will not use any of the data for any other purpose than those stated above without your permission or unless so ordered by a UK law enforcement agency or a UK court of law.

If you require further information on privacy or the terminology used, please don't hesitate to call us.

Links

Various sections and pages of our site may contain links to third party sites. We are not responsible for either the content or privacy policies for any of these sites. Unless specifically stated, we do not endorse or otherwise recommend their views, products or services and you should evaluate them yourself accordingly. Such links are provided as reciprical networking links or for your convenience - we have neither control over their content nor their privacy policies.